We automate the repetitive part of customer support: an assistant that answers from your help docs and policies with citations, ticket triage and drafted replies, and an AI voice line for after hours, with a clean hand-off to your team. From $8,000, fixed price.
What you get
- A support assistant on your docs, citing its sources.
- Ticket triage, tagging and drafted replies for agents.
- An after-hours AI phone line.
- Reports on what customers ask most.
Good fit if
- The same questions make up most of your tickets.
- Customers wait overnight for simple answers.
- You can't justify another support hire yet.
Related: RAG chatbots · AI receptionist.
Closest work we've done
A RAG recruiting platform (FastAPI, Pinecone, OpenAI) that automates resume screening and candidate matching, built leading a team of five engineers. Also a voice-first platform where consultation notes write themselves from the conversation.
How we work
- A free scoping call, then a written fixed-scope quote within 24 hours.
- Working software (or a written report) delivered on the agreed date.
- Full handover: code, documentation, and access to everything. You own it.
Founder-led: Saif Ur Rehman, a senior engineer with 5+ years and 20+ products shipped, does the work himself. See the case studies or book a call.
Frequently asked questions
Will it make things up?
It answers only from your documents and says when it doesn't know, handing over to a person.
Does it work with Zendesk or Freshdesk?
Usually yes, through their APIs.
How much does it cost?
From $8,000, fixed price.